Flexible Working Options

Hybrid Working

Job Description Summary

6-13 years of experience
L2 Production Support
SRE
MS/SQL Server (ok if candidate has SQL,PL/SQL knowledge and has not directly worked on MS SQL)
Cloud
Dynatrace (or similar alerting and monitoring tools)

Job Description

• What you’d be doing in this role supporting the set of applications in Finance Platform

  · Working as Technical Application Service Specialist (TASS), focusing on alerting, monitoring and observability. Ensuring

  that applications are up and running. Taking preventive actions to avoid incidents/application downtimes.

  · Observability, investigating & fixing service performance issues, with an engineering mentality – resolving via code

  changes and implementing improvements to prevent repeat issues.

  · Implementing further automation and reducing toil, by utilising existing tooling or implementing new technologies

  · Communicate with Business to understand requirements, socialise ideas amongst peers, respond to user queries.

  · Assess query performance and actively contribute to optimising the code

  · Managing the resolution of issues in Production promptly and effectively

  · Identifying opportunities to make improvements

  · Working closely with the Lab team to understand their backlog changes that will be coming through to RTB Support.

  · Support internal audit by submitting required evidence

• What you’ll need:

  · 7+ years working exp in an Enterprise environment (Financial organisation preferred).

  · Experience with SQL queries, stored procedures, database design and performance tuning (MS SQL Server, Entity

  Framework, Dapper).

  · Proficient in Transact SQL (T-SQL), SQL Server Integration Services (SSIS) & SQL Server Reporting Services (SSRS).

  · Table/index design and Query Optimisation experience.

  · Hands-on working experience of ETL tools like DataStage, Informatica.

  · Good understanding on DevOps, including experience of Infrastructure as Code and CI/CD pipelines, such as

  Terraform, Spinnaker and Jenkins

  · Well versed using GIT as Source Control Management tool.

  · Good understanding of Event-driven architecture and Cloud system architectures.

  · Hands-on experience of debugging C# code in SSIS Script components.

  · Basic understanding of .Net Framework.

  · Be proficient in the monitoring tooling such as Dynatrace, Stack Driver/Cloud Operations Suite

  · Highly developed problem-solving skills with minimal supervision.

  · Excellent written and verbal communication skills in English

  · Out of hours On-Call support is required for our applications, and will be managed via a Rota or Shift pattern