Flexible Working Options

Hybrid Working

Job Description Summary

Support the Head of Risk, Compliance and Cyber and the Senior Operational Resilience Manager, act as a source of trusted professional expertise to evaluate, review, investigate and challenge security, resilience and incident management strategies, policies, and processes within the Lloyds Technology Centre (LTC).

Job Description

Lloyds Technology Centre -

Job title: Operations Resilience 
Posting date: ASAP
Country: India
City: Hyderabad
Platform: GSL
Job Family: Security > Resilience, Security & Intelligence
Key skills – Security; Operational Resilience; Incident Management; Business Partnering; Written & Verbal Communication skills

Work for Lloyds Technology Centre who are part of Lloyds Banking Group, the UK's largest digital bank, where you’ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.

Opportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group’s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good.  We, at Lloyds Technology Centre, play a key part in delivering this*.  We are also guided by our values in shaping the way we work and how we make decisions.  This creates an environment where colleagues love to work and can make a positive impact.

Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.

Career elevating opportunities - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.

Future skill building opportunities – Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways & training, targeted accelerated development programs and professional certifications & qualifications.

Inclusive and diverse workplace - At Lloyds Technology Centre, you will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity.

About this opportunity -

What you’ll do:

• Support the Head of Risk, Compliance and Cyber and the Senior Operational Resilience Manager, act as a source of trusted professional expertise to evaluate, review, investigate and challenge security, resilience and incident management strategies, policies, and processes within the Lloyds Technology Centre (LTC).
• Identify, develop and implement resilience and security plans and processes in accordance with group strategy & policies.
• Supporting Group Incident Management to ensure any requests can be fulfilled at pace and to a high standard of quality and content.
• Champion Resilience and Security across LTC, promoting and embedding a positive culture, ensuring colleagues are appropriately trained in the identification and management of potential security threats.
• Develop the LTC business continuity plan with a particular focus on people and premises.
• Horizon scanning to impact assess future resilience & security regulatory changes and supporting the business with ongoing compliance
• Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures within LTC.
• Analyses key themes using data from a wide range of sources and identifies possible impacts on the business.
• Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.
• Engagement and influencing of wider Group stakeholders in Chief Security Office (CSO); Group Chief Operating Office (GCOO); other BRSO Offices across LBG and Chief Information Offices (CIO).

What you’ll need to be:

• Strong stakeholder management experience, with excellent written and verbal communication skills
• A self-starter
• Confident in operating in an ambiguous and evolving environment, using data to inform decision-making and being prepared to deliver insightful views
• Able to communicate credibly and clearly, delivering consistent messages to a broad range of audiences. You enjoy translating complex concepts into simple messages
• A natural collaborator, forming relationships with our key partners, both internally and externally.

• Proven understanding of Incident Management processes/ policies
• Practical experience of Operational Resilience, business continuity and Security
• Experience in Risk Management and utilising MI
•  managing local incidents and co-ordinating remediation activities

Overall domain experience of 10-15 Years 

About working for us:

Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group’s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.

Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We’re committed to providing an exceptional employee experience through our policies, practices and development opportunities to support you in achieving your potential.

This is a once in a career opportunity to shape your future and help us make our mark in India.  Are you ready to help shape your future, as well as ours? Join us and grow with purpose.