About the job

Join us as a HR Journey & Transformation Developer

In this role, you’ll be responsible for gathering, analysing, and documenting HR-related requirements for ServiceNow and Workday

You’ll work closely with HR business leaders, tech teams, external stakeholders to ensure these systems effectively meet the needs of HR processes, such as HCM processes, payroll, performance management, benefits processes, along with personal data and information

This is a chance to lead and evaluate current HR requirements to identify opportunities for enhancements or process optimisations

You’ll work from home some of the time, but you’ll also spend time working from the office

What you'll do

We are looking for a Journey & Transformation Developer highly skilled in ServiceNow and Workday HR Journey Development to support our team in optimising and enhancing our HR processes in all key colleague services. You’ll gather, document, and prioritize HR-related requirements for both ServiceNow and Workday platforms, specifically for modules such as Workday Human Capital Management, payroll, talent acquisition, performance management, and employee lifecycle.

You’ll Also

Develop clear, comprehensive documentation including business requirements, functional specifications, and user stories for HR system enhancements and implementations

Conduct workshops, interviews, and surveys with HR and business stakeholders to capture functional and non-functional requirements

Collaborate with the team to create user training materials and conduct training sessions for HR users on ServiceNow and Workday features and functionalities

Stay updated on new features, releases, and best practices for ServiceNow and Workday in the HR domain, providing recommendations and improvements

Work with HR teams to ensure data accuracy and integrity in both ServiceNow and Workday systems

The skills you'll need

To succeed in this role, you’ll have experience as a Requirements Analyst, or Business Analyst with a focus on Workday and ServiceNow HR solutions. We’ll expect you to have a Workday HCM Certification or related Workday certifications with experience in Agile or Scrum environments.

In Addition, You’ll Have

Experience in HR processes, ideally in the HCM space

Prior experience with ServiceNow HR Service Delivery modules such as Case Management, Knowledge Management

Experience of Customer or Colleague Journey Development

Strong interpersonal, communication, and collaboration skills, with the ability to work effectively with HR professionals, tech teams, and business leaders

The ability to translate business needs into technical requirements and clearly document those needs

Strong analytical skills, attention to detail, and problem-solving abilities